Question 1

Setting Up Your Account

Accepted Answer

Learn how to create and configure your Logged account.

Question 2

Creating Your First Project

Accepted Answer

Learn how to set up a project with a name, description, and tracking dates.

Question 3

Inviting Team Members

Accepted Answer

How to invite colleagues to join your team and start logging hours.

Question 4

Logging Time Entries

Accepted Answer

Learn how to use the calendar view to log time entries with descriptions and project assignments.

Question 5

Changing Your Password

Accepted Answer

How to update your account password from the settings page.

Question 6

Understanding Weekly Approvals

Accepted Answer

Learn how the two-stage weekly approval workflow works in Logged.

Question 7

Inviting Team Members

Accepted Answer

Learn how to send invitations, manage roles, and onboard new team members.

Question 8

Two-Factor Authentication (2FA)

Accepted Answer

How to set up and use two-factor authentication for extra account security.

Question 9

Changing Your Language

Accepted Answer

How to switch between available languages in Logged.

Question 10

Logging Time Entries

Accepted Answer

How to create, edit, and manage time entries in the calendar view.

Question 11

Submitting Hours for Approval

Accepted Answer

How to submit your weekly hours for admin review and what happens next.

Question 12

Using the Built-in Timer

Accepted Answer

How to use the timer to track time in real-time as you work.

Question 13

Generating AI-Powered Reports

Accepted Answer

How to generate, review, and approve monthly project reports using AI.

Question 14

Managing Budgets and Grants

Accepted Answer

How to create budgets, add grants, link projects, and monitor hour consumption.

Question 15

Calendar View Guide

Accepted Answer

Learn how to navigate weeks, use the timer, and master keyboard shortcuts in the calendar.

Question 16

Understanding Description Quality Indicators

Accepted Answer

What the quality indicator means and how to write descriptions that meet audit standards.

Question 17

Approval Workflow Details

Accepted Answer

A detailed guide to the member submission and admin approval process, including rejection handling.

Question 18

Reports & Analytics

Accepted Answer

Learn how to generate monthly reports, use AI-powered summaries, and export data as PDF.

Question 19

Budget Tracking

Accepted Answer

Learn how to create budgets, link grants, and monitor hour utilization across projects.

Question 20

Audit Log

Accepted Answer

Learn how to view team activity and filter the audit log by action type.

Question 21

Approving Team Member Hours

Accepted Answer

How administrators review, approve, or return submitted hours.

Question 22

Managing Team Roles and Permissions

Accepted Answer

Understanding the difference between admin and member roles and how to manage team access.

Question 23

Using the Audit Log

Accepted Answer

How to view and filter the complete audit trail of all actions in your team.

Question 24

Archiving Projects

Accepted Answer

How to archive completed projects and what happens to their data.

Question 25

Data Security and Privacy

Accepted Answer

How Logged protects your data and complies with GDPR.

Question 26

Deleting Your Account

Accepted Answer

How to permanently delete your account and what happens to your data.

Question 27

Managing Your Team

Accepted Answer

Learn how to manage team members, assign roles, and configure member settings in Logged.

Question 28

Billing & Subscription

Accepted Answer

Understand Logged pricing plans, how to upgrade, and how to manage your subscription and payment methods.

Question 29

Project Configuration

Accepted Answer

Learn how to create, edit, and manage projects in Logged, including setting date ranges and archiving.

Question 30

Tracking Date Settings

Accepted Answer

Learn how to configure tracking start and end dates, default hours per day, and time tracking preferences in Logged.

Question 31

Exporting Data

Accepted Answer

Learn how to export your time tracking data as PDF reports, download time entries, and generate report files from Logged.

Question 32

Cannot Edit Time Entries

Accepted Answer

Why your time entries might be locked and how to resolve it.

Question 33

Projects Not Showing in Dropdown

Accepted Answer

What to do if you cannot see a project when creating a time entry.

Question 34

Browser Compatibility

Accepted Answer

Supported browsers and how to resolve display issues.

Question 35

Login Problems

Accepted Answer

Troubleshoot common login issues including forgotten passwords, session problems, and two-factor authentication in Logged.

Question 36

Missing Time Entries

Accepted Answer

Troubleshoot missing time entries in Logged, including common causes, filter issues, and data recovery.

Question 37

Approval Stuck

Accepted Answer

Resolve issues when time entry approvals are not progressing, including admin overrides and handling rejections in Logged.

Question 38

Report Generation Issues

Accepted Answer

Troubleshoot problems with AI report generation, including errors, retrying, and manual editing in Logged.

Question 39

Billing Problems

Accepted Answer

Resolve billing issues including failed payments, subscription status problems, and how to contact support in Logged.

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Troubleshooting